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Identity theft

Someone used your name. Your credit report shouldn't pay for it.

Accounts you never opened, charges you never made, a score that makes no sense. We help you find the damage, organize your documentation, and understand your next step.

  • ✓Free case review, no obligation
  • ✓A personal expert reviews your file
  • ✓Your information stays private

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1,000+cases reviewed20+advocacy expertsFreeno-obligation reviewFCRA · FACTAconsumer protection laws
Where we look for the damage
Credit reportsAccount statementsTax & benefits records
Sample correction

What a correction can look like

Sample report review

Example
Before
Credit card opened, not yours
After
Fraudulent account no longer reported
Before
Unauthorized loan, $6,300
After
Disputed and corrected
Illustrative example only. Results vary and are not guaranteed.
Does this sound familiar?

Signs your identity may have been stolen

Reporting mistakes rarely announce themselves. These are the patterns we see most.

🧾

Accounts you never opened

Cards, loans or utilities appear that you didn't apply for.

📬

Bills for things you don't own

Collection notices or statements arrive for unfamiliar accounts.

💸

Charges you didn't make

Unfamiliar transactions or loans show up on your file.

🏛️

Tax or benefits rejected

A return or claim is refused because one was already filed.

📉

Sudden score drop

A sharp fall with no change in your own habits.

🔔

Inquiries you don't recognize

Credit pulls or alerts you never authorized.

What we review

The damage identity theft can leave behind

Every file is different. We start by looking closely at yours.

Start a free review
01

Fraudulent accounts and loans

Accounts opened in your name without your knowledge.

02

Unauthorized charges and inquiries

Transactions and credit pulls you didn't approve.

03

Tax and benefits fraud

Returns or claims filed using your information.

04

Lingering damage after the fraud

Fraud-related items that stay on your reports after it's resolved.

Our role

What we do, and what we don't

We're a consumer advocacy service, not a law firm. Here's how we help.

We help you

  • ✓Review your reports for fraudulent activity
  • ✓Help you gather and organize supporting documents
  • ✓Guide you through each step
  • ✓If you choose, help you get in touch with an attorney

We don't

  • –Give legal advice
  • –Charge you for our consultation
  • –Promise a specific outcome
  • –Act on your behalf or represent you
How it works

Three simple steps, free to start

1

Place a request

Tell us what happened and meet your personal expert.

2

Work with an expert

They look over your situation and help you gather documentation.

3

Decide your next step

The choice is yours. If you choose, we can help you get in touch with an attorney, with your consent.

After you request a review

What happens next, and what helps

No paperwork needed to begin. Anything you can share just makes the first review faster.

What happens next

  • ✓You get a confirmation email with your case ID
  • ✓A personal expert is assigned to your file
  • ✓They review what you shared and flag potential errors
  • ✓You decide whether to take the next step

Helpful to have, if you can

  • ✓Your credit reports showing accounts you don't recognize
  • ✓Any fraud alerts, bills or collection notices
  • ✓An FTC identity theft report or police report, if you filed one
  • ✓Your own notes on what happened and when

Don't have any of this? Request a review anyway. Your expert will help you figure out what to gather.

Good to know

Federal consumer protection laws

Federal law gives identity theft victims rights, including ways to dispute fraudulent items on credit reports.

FCRA
Fair Credit Reporting Act

Gives you the right to accurate credit reports and to dispute errors.

FACTA
Fair and Accurate Credit Transactions Act

Strengthens identity theft protections and access to your free credit reports.

FCBA
Fair Credit Billing Act

Helps you dispute billing errors on credit card accounts.

EFTA
Electronic Fund Transfer Act

Protects you from unauthorized or incorrect electronic transfers.

Questions

Good to know

Is the case review really free?+

Yes. The case review is free, with no obligation.

What should I do first if I think my identity was stolen?+

Many people start by reviewing their credit reports and reporting the theft to the FTC at IdentityTheft.gov. Your expert can walk you through the options. This isn't legal advice.

Can you remove fraudulent accounts for me?+

No. We don't contact bureaus, lenders or collectors on your behalf. We help you understand which items look fraudulent and how to dispute them yourself, or with an attorney if you choose.

Do I need a police report?+

It can help in some cases, but requirements vary. Your expert and an attorney can tell you what applies to you.

Are you a law firm?+

No. We're a consumer advocacy service, not a law firm. We don't provide legal advice and we don't act on your behalf. If you choose and consent, we can help you get in touch with an attorney.

Ready to find out how far the damage goes?

Tell us what happened, and an advocate will review your situation and explain your next steps.