Cookie Policy
What cookies are, why we use them, and how you can control them on our website.
Introduction
This Cookie Policy explains how Consumer Advocacy Group LLC (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control them. See also our Privacy Policy.
In some cases, cookies may collect information that becomes personal information if combined with other data.
What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They help the website work efficiently, remember your preferences, and provide insights about site usage.
- First-party cookies: Set by our website to improve functionality.
- Third-party cookies: Set by third-party providers (e.g., Google Analytics, Google Ads, Meta, tawk.to) to provide analytics, advertising, live chat, or other services.
Why We Use Cookies
We use cookies for:
- Essential cookies: Required for website functionality, like saving form entries or site preferences.
- Live chat cookies: To run our tawk.to chat and keep your conversation connected while you browse.
- Analytics cookies: To understand website usage and improve performance (Google Analytics).
- Advertising cookies: To personalize ads and measure ad effectiveness (Google Ads and the Meta Pixel).
Google analytics and advertising tags are loaded through Google Tag Manager.
Cookies We Use
The main cookies and similar technologies on our website are listed below. Names and durations are typical and may change as providers update their services.
| PROVIDER | EXAMPLES | PURPOSE | TYPICAL DURATION |
|---|---|---|---|
| Google Analytics | _ga, _ga_* | Analytics: how visitors use the website | Up to 2 years |
| Google Ads | _gcl_* | Advertising: measuring ad performance | Up to 90 days |
| Google Tag Manager | Loads the tags above | Tag management for analytics and advertising | Depends on the tags it loads |
| Meta Pixel | _fbp, _fbc | Advertising: measuring and tailoring Meta (Facebook and Instagram) ads | Up to 90 days |
| tawk.to | twk_uuid_*, TawkConnectionTime | Live chat: keeping your chat session connected | Session up to 6 months |
| Webflow | Website and form functions | Essential: operating the site and forms | Session or short-term |
| Cookie banner | cc_consent (browser local storage) | Remembers your cookie choice | Until you clear your browser data |
Controlling Cookies
You can control or disable cookies using our cookie banner (choose Decline Cookies), your browser settings, Google's Ads Settings, or Meta's ad preferences. Essential cookies cannot be disabled because they are necessary for the website to function.
When you first visit our website, analytics and advertising cookies are turned on. You can turn them off at any time by clicking Decline Cookies in our cookie banner. If you decline, we stop using them and remember your choice in your browser until you clear your browser data. We also treat a Global Privacy Control signal sent by your browser as a request to decline. You can also email info@credit-dispute.com to opt out.
If cookies are disabled, some site features may not work correctly.
Other Tracking Technologies
We may also use technologies like web beacons (tracking pixels), including the Meta Pixel, to understand site traffic, improve performance, and measure the effectiveness of online campaigns.
Local Storage
We store your cookie choice (accept or decline) in your browser's local storage so that we do not ask you again on every visit. Our live chat provider may also use local storage to keep your chat session connected.
Targeted Advertising
Third parties such as Google and Meta may place cookies or use pixels to show ads based on your interests. These cookies are generally designed not to identify you directly, but the information they collect may be linked to other information about you, including information you choose to provide.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top indicates the most recent update.
Contact Us
If you have any questions or concerns about this Cookie Policy or our privacy practices, please contact us at info@credit-dispute.com.
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