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Consumer guides to credit reports, background checks and your rights

Plain-language guides on credit report errors, background check mistakes, identity theft and debt collection, based on public federal consumer protection rules.

Credit reports

What is a mixed credit file?

Someone else’s accounts on your report: the signs, the causes and what you can do.

6 min read
Credit reports

Marked “deceased” on your credit report

Why a living person can be flagged as deceased, and how it can be corrected.

5 min read
Credit reports

Paid accounts still showing a balance

When a debt you paid off is still reported as owed.

5 min read
Credit reports

Reinserted accounts on your credit report

When a deleted item comes back, and the rules bureaus must follow.

5 min read
Credit reports

How long negative items stay on your credit report

Reporting time limits for late payments, collections, bankruptcies and more.

6 min read
Credit reports

Duplicate accounts on your credit report

When the same debt is reported twice, and how it happens.

5 min read
Credit reports

Debts discharged in bankruptcy still showing as owed

How discharged accounts should appear on your report.

5 min read
Background checks

Common background check errors

Wrong-person records, sealed cases and outdated information.

6 min read
Background checks

Tenant screening report errors

When a screening report costs you an apartment.

5 min read
Background checks

What a pre-adverse action letter means

Your rights when an employer may act on a background check.

5 min read
Identity theft

Accounts you didn’t open on your credit report

Signs of identity theft and the first steps to take.

6 min read
Debt collection

Debt collector rules: calls, times and limits

What collectors can and can’t do under federal law.

6 min read

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